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Shipping Policy

Shipping Policy

Thank you for choosing BAYVIEFURNITUR! We are committed to providing you with the best products and services, including a seamless shipping experience. Below are the details of our shipping policy. Please review it carefully before placing your order, as this policy applies to all purchases made with us.

Shipping Process

  • All orders are processed within 1-2 business days, excluding weekends and holidays.
  • During periods of high order volumes, there may be slight delays in processing and shipping.
  • If your order is significantly delayed, we will notify you via email or phone.

Please Note: Delivery may be delayed due to circumstances beyond our control, such as weather conditions or unforeseen events.

Shipping Rates & Delivery Estimates

  • BAYVIEFURNITUR ships exclusively within the United States. We do not currently offer international shipping.
  • Our standard shipping takes 3-5 business days (transit time), excluding handling time.
  • Free shipping is available on orders within the United States, and the free shipping fee will be calculated and displayed at checkout.

Good to Know: Free shipping applies to orders that qualify for the standard shipping option.

Discounts & Coupons

  • Enjoy a 10% discount on your first order.
  • We also offer a 10% discount through our affiliate program. If you are interested in becoming an affiliate, please use the Refersion app for Affiliate Marketing.

Tracking Your Order

  • Once your order ships, you will receive a Shipment Confirmation email with a tracking number.
  • Your tracking number will become active within 24 hours, allowing you to monitor the status of your delivery.

Order Shipment Delays

  • Delivery times may vary depending on location. If there is a significant delay in shipping, we will notify you by email or phone.

Customs & Taxes

  • BAYVIEFURNITUR is not responsible for any customs duties or taxes applied to your order.
  • Any fees incurred during or after shipping are the customer's responsibility.

Returns & Exchanges

  • Regular-priced items may be refunded. However, sale items are non-refundable.
  • We only replace items if they are defective or damaged.
  • If you wish to exchange a defective or damaged item, please email us at denise@bayviefurnitur.shop.

Order Modifications or Cancellations

  • To modify or cancel your order, please contact our customer care team as soon as possible.
  • If the order has not been dispatched yet, we will do our best to accommodate your request.

Damaged or Lost Orders

  • BAYVIEFURNITUR is not responsible for any products damaged or lost during shipping.
  • If you receive a damaged order, please contact the shipment carrier immediately to file a claim. Be sure to keep all packaging materials and damaged goods for the claims process.

Accepted Payment Methods

For your convenience, we accept the following payment method:

  • PayPal

Returning a Gift

  • If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of the return. A gift voucher will be sent to you as soon as we receive the returned item.
  • If the item was not marked as a gift, the refund will be issued to the gift giver.

Thank you for shopping with us! For any further inquiries or assistance, feel free to contact us at service@bayviefurnitur.shop. Your satisfaction is our top priority, and we're always here to help!